Terms of Service

These terms apply between you and Blooming Palette Creations, an event design and planning studio based in Nairobi, Kenya. By using this website or sending us an enquiry, you accept them. If you do not agree with them, please do not use the site.

They should be read alongside our Privacy Policy.

These are website terms. They are not your contract for an event.

When you book us, we issue a separate written agreement covering the scope of work, the fee, the payment schedule, deposits, cancellation and rescheduling, and anything specific to your event. Where that signed agreement and this page disagree, the signed agreement prevails.

We provide event design, styling, floral design, planning and coordination for weddings, corporate events, baby showers, birthdays, graduations and other celebrations, primarily in Nairobi and across Kenya, and internationally by arrangement.

We will carry out our work with reasonable skill and care, and to the standard you would expect of a professional studio. Event design is a creative collaboration, so the final result reflects a shared process rather than a fixed catalogue item.

The packages and prices shown on this website, including on our Packages page, are indicative starting points to help you plan. They are not offers capable of acceptance and do not form a binding contract.

• Prices are quoted in Kenya Shillings (KES) and, unless we say otherwise, exclude VAT and other applicable taxes.
• Package fees cover our design and coordination work. Florals, external suppliers, rentals, transport and similar third-party costs are quoted separately based on what your event needs.
• A quote we issue to you is valid for the period stated on it. Costs can move with season, availability and supplier pricing, so a quote that has expired may need to be revisited.
• A booking is confirmed only once we have issued a written agreement, you have signed it, and any amount due on signing has been paid.

Dates are held on a first-come basis and are secured only by a signed agreement and payment of the amount due on signing.

The deposit payable, the payment schedule, and what happens if you cancel or reschedule are set out in your individual event agreement, because they vary with the scale of the event, how far in advance you book, and the commitments we make to suppliers on your behalf. Please read that agreement carefully before signing, and ask us about anything that is not clear.

In general terms, and subject to that agreement: amounts already committed to third-party suppliers on your behalf may not be recoverable, and the closer a cancellation falls to the event date, the more of the work and commitment has already been undertaken.

To let us do our best work, we ask that you:

• Give us accurate information about your event, and tell us promptly if anything changes.
• Respond to design decisions and approvals within the timeframes we agree, since late approvals can affect what is achievable.
• Make payments by the dates in your agreement.
• Ensure we have safe, timely access to the venue for setup and breakdown, and that any venue rules or restrictions are shared with us in advance.

Significant changes to scope, guest numbers, venue or date after signing may affect the fee and the feasibility of the design. We will always tell you before any change to what you owe.

Some elements of an event are delivered by third parties such as venues, caterers, entertainers, rental companies, printers and transport providers. We select and coordinate them with care.

Where a supplier is engaged directly by you, or where you instruct us to use a particular supplier, we are not responsible for their performance, quality or conduct. We will help you resolve any issue that arises, but the contract in those cases is between you and them.

If you send us images, moodboards, logos, music, guest lists or other material, you confirm you have the right to do so and to let us use it for your event. You keep ownership of it. You grant us permission to use it only as needed to design and deliver your event.

We usually photograph the events we design, and may feature them in our portfolio, on social media and in our marketing. This is how our studio shows its work.

You can opt out. Tell us in writing -- before, during or after the event -- and we will not publish images of your event. This has no effect on the service you receive or what you pay. Where an image identifies you or your guests, we will ask before publishing it.

The contents of this website, including its text, photography, layout, design and branding, belong to Blooming Palette Creations or are used with permission. You may view and share pages for your own personal, non-commercial use. You may not copy, republish, or use our images or copy for commercial purposes without our written permission.

Concepts, moodboards, drawings and design proposals we prepare for you remain our intellectual property. Once your event agreement is signed and paid in full, you are free to use them for your own event. They may not be passed to another designer or supplier to execute without our agreement.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and to the terms of your event agreement, our total liability in connection with an event is limited to the fees you have paid us for it. We are not liable for indirect or consequential losses, or for loss of profit, revenue or opportunity.

This website is provided as it is. We work to keep it accurate and available, but we do not guarantee that it will be uninterrupted or error-free, and we are not liable for any loss arising from reliance on general information published here rather than on a written quote or agreement from us.

We are not liable for failure or delay in performing our obligations where that is caused by something beyond our reasonable control -- including severe weather, fire, flood, epidemic, government restriction, civil unrest, strike, utility or venue failure, or the failure of a third-party supplier.

If this happens we will work with you in good faith to reschedule or adapt the event where that is possible, on the basis set out in your agreement.

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them. If a dispute arises, we ask that you raise it with us first so we have a chance to resolve it directly.

We may update these terms from time to time. The date at the top of this page always reflects the current version. Changes apply to use of the website from the date they are published, and do not alter any event agreement already signed.

Questions about these terms are welcome. Email bloomingpalettecreations@gmail.com, call +254 719 571 411, or use our contact form.